In addition to providing resources and coaching for job hunters I am also providing a one day workshop for recruiters and employers to enable them to improve the quality of candidate interviews.
The failure to pick the right candidate is what the Economist calls “the single biggest problem in business today”. Extensive research suggests that the typical manager’s “successful hiring rate” is less than 50%. And in research undertaken by the British Psychological Society the so-called “traditional” interview scores not far ahead of graphology and astrology as an accurate indicator of future job performance; job references, personality tests and competency based interviews all score higher as predictors of future job success.
Given the startling statistics and the poor predictive validity of old-fashioned interviews it’s not surprising that employers and recruiters are increasingly turning to more robust, fact based recruitment.
I’m now offering a one day workshop on competency based interviewing.
Who will benefit from the workshop?
- Recruitment Consultants who typically interview candidates on behalf of their clients; selecting the wrong candidates (or candidates) usually means no fee for the recruitment agency or worse a claw-back.
- Hiring Managers who would like to understand how to implement a more structured fact-based screening process into their organisation and improve the percentage of “successful hires”. It’s estimated that the cost of replacing an unsuccessful hire can be 30% or more of annual salary. Poor hiring decisions can also lead to lost customers, lost productivity and wasted time and effort.
A one day workshop on competency based interviewing for interviewers
After completing the course you should:
- Understand the value of Competency Based Interviewing and how it fits into a selection system
- Know how to run a competency based interview
- Know how to objectively select the most suitable candidate for the role in question
- Understand the importance of giving applicants a positive experience and impression of the organisation
- Be able to produce information of quality and detail for candidate feedback
The skill of Competency Based Interviewing grows over a period of time. Whilst you may not have mastered all of the techniques by the end of your first day of training, your skills will improve with experience utilizing the effective principles covered in this very practical workshop which will provide delegates with the opportunity to participate in group discussions and to practice interviews.
The course covers a broad range of topics including:
- What is effective interviewing?
- What is competency based interviewing?
- Why use competency based interviewing?
- Quantifying the cost of an unsuccessful hire
- The validity of competency based interviewing
- How defensible is competency based interviewing?
- Common problems with competency based interviewing
- Checklists for effective interviewing
- Conducting the competency based interview (with role play)
- The STAR methodology
- Structure of a competency based interview
- Correctly asking competency based questions
- Asking follow-up and probing questions
- Rating a competency response
- Providing feedback to the candidate
The workshop can be run over a half day or preferably a full day. The ideal number of delegates would be 8-10 but the workshop can also be run effectively for larger or smaller groups.
The workshop can be delivered in-house at your location or at an external venue. Previous workshops and coaching sessions have taken place at the Regus Offices in Guildford, Surrey. This venue offers a fully professional training environment with teas, coffees and light refreshments available throughout the day.
The fee for a half day workshop (4 hours) is £400. The full day workshop (8 hours) is £750. The cost of the training venue (if required) and refreshments will be charged at cost.
The Course Trainer
I run all the courses personally. I have over 30 years senior management experience as a General Manager with BAE Systems and as an Executing Search Consultant. I’m currently the Official Career Coach for The Daily Telegraph and I write regularly on career-related issues for the The Guardian and Computer Weekly. As a management trainer I have developed and presented training courses to a wide range of organisations, most recently delivering a series of management courses to delegates based in the Middle East. I have a Master’s Degree (MSc.) in Education from Aston University in Birmingham.
I am the author of You’re Hired” Total Job Search published by Trotman Education.